frequently asked questions

 


01. How is my eligibility determined?
02. What is my in-network deductible?
03. What is my out-of-network deductible?
04. How do I request a new card (medical, dental or prescription drug)?
05. Will my coverage continue once I stop working?
06. How do I find a provider in the network?
07. What is the chiropractic benefit?
08. Does the Plan cover weight loss programs or the cost of a fitness club membership?
09. What is my copay?
10. Do I have to pay the balance on my bill from my doctor?
11. What is the physical therapy benefit?
12. What is the inpatient benefit?
13. Is a pre-certification required for an inpatient admission?
14. What kind of details do I have to provide about an accident?
15. What is the durable medical equipment benefit?
16. What is the status of my claim?
 

01. How is my eligibility determined?

Your eligibility to participate in Plan A or Plan B for each 6-month Eligibility Period will depend on the number of recorded hours of employment you accumulate with one or more contributing employers within a period of 12 consecutive months as follows:

  • Plan A-1,000 recorded hours within a 12-month Qualifying Period = coverage during a 6-month Eligibility Period
  • Plan B-700 recorded hours within a 12-month Qualifying Period = coverage during a 6-month Eligibility Period
 
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02. What is my in-network deductible?

In general, the amount of your deductible is dependent on whether you are eligible for Plan A or Plan B as outlined in the chart below.

Plan A
Annual Deductible

Plan B
Annual Deductible

PPO Provider
(Network)

Non-PPO Provider in 
PPO Area
(Non-Network)

PPO Provider
(Network)

Non-PPO Provider in 
PPO Area
(Non-Network)

$250 per individual$750 per individual$500 per individual$1,000 per individual
$500 per family$1,500 per family$1,000 per family$2,000 per family













See question 3 below for information on how your deductible changes if you move from Plan A to Plan B, or vice versa, during a calendar year.  
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03. What is my out-of-network deductible?

If you move from Plan A to Plan B, or vice versa, during a calendar year, the payments you make toward your deductible will accumulate. For example:

  • If you have met the individual $250 calendar-year PPO Provider deductible for Plan A and then switch to Plan B for the next six-month Eligibility Period, you must pay an additional $250 to meet the individual $500 calendar-year PPO Provider deductible for Plan B.
  • If you have met the individual $500 calendar-year PPO Provider deductible for Plan B and then switch to Plan A for the next six-month Eligibility Period, you automatically meet the $250 individual calendar-year PPO Provider deductible for Plan A.
 
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04. How do I request a new card (medical, dental or prescription drug)?

To order a new dental card contact Delta Dental at 1-800-872-0500. To order a new prescription drug card, contact Express Scripts at 1-800-526-7813. To order a new medical card, contact BlueCross BlueShield at 1-800-810-2583.  
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05. Will my coverage continue once I stop working?

You will have the option to elect COBRA continuation coverage. Go to the COBRA pages for additional information.  
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06. How do I find a provider in the network?

Go to the BlueCross BlueShield Web site at: www.BCBS.com  
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07. What is the chiropractic benefit?

Under Plan A and Plan B, the Fund will pay 80% of the provider’s charge, up to a maximum benefit of $50 per visit, with a limit of 30 visits per calendar. 
Complete details are available in the Summary Plan Description.

 
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08. Does the Plan cover weight loss programs or the cost of a fitness club membership?

While the Plan covers gastric bypass surgery (pre-authorization by BlueCross BlueShield is required), it does not cover weight-loss programs or the cost of a fitness club. 
Complete details are available in the Summary Plan Description.

 
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09. What is my copay?

If you use a PPO Provider your copayment is $15.

 
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10. Do I have to pay the balance on my bill from my doctor?

You should have received an "Explanation of Benefits" in the mail that provides the breakdown of your bill—how much was covered and how much you have to pay. If you have not received an “Explanation of Benefits” for the services on the bill, your provider must resubmit the bill.  
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11. What is the physical therapy benefit?

Click here for an overview of covered services and changes. Complete details are available in the Summary Plan Description.  
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12. What is the inpatient benefit?

Please refer to the “Eligible Medical Expenses” chart in the Summary Plan Description for Plan A and Plan B coverage.

 
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13. Is a pre-certification required for an inpatient admission?

Yes. Contact BlueCross BlueShield at 1-800-327-6716.  
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14. What kind of details do I have to provide about an accident?

You must include a description of the injury and how, when and where the accident happened on the Explanation of Benefits or in a separate note. You may fax this information to the Fund Office at 781-238-0703 or mail it to The Massachusetts Laborers' Health and Welfare Fund, P.O. Box 4000, Burlington, MA 01803-0900.  
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15. What is the durable medical equipment benefit?

Both Plans provide a benefit for the purchase or rental of certain durable medical equipment for up to $5,000 renewable annually. You must contact BlueCross BlueShield for pre-authorization prior to purchasing any equipment.

 
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16. What is the status of my claim?

Go to the Member Dashboard to check your claim status.  
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Copyright © 2006 Massachusetts Laborers' Benefit Funds
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This information is intended only to provide highlights of the plans. In the event of any inconsistency between the information on this Web site and the official plan document, the terms of the official plan document, as interpreted by the Board of Trustees in its sole discretion, will control. All examples and projections included on this Web site are not a guarantee of future benefits under the plans. The benefit amounts are estimates only, based on the stated assumptions and are subject to change.

The Massachusetts Laborers' Benefit Funds reserve the right to amend, modify, or terminate all or part of any plan at any time.