Partnering with Conduent on Medical Claims

Published On: March 13, 2023
If you had a recent doctor’s visit, you may have received a letter from Conduent asking you to fill out a survey related to a recent medical appointment. Don’t worry – it’s not a scam! MLBF is working with Conduent to validate medical claims where a third party, like an employer or an auto insurance company, might have to pay your claim.
Here’s what you need to do. When you receive the letter, go to and enter the file number associated with your claim. This will bring up a survey with questions about your claim. Please fill out and submit the survey to ensure we have the most accurate information about the medical treatment you received and its causes.
As always, please don’t hesitate to contact us at 781-272-1000 if you have any questions.